SeaDek is seeking a customer service representative for its growing team. SeaDek non-skid, closed cell EVA products offer safe and comfortable alternatives to molded in non-skid, paint-on textures and other marine traction products currently available. Made in from UV protected non-absorbent foam, SeaDek features an innovative, textured micro-dot surface for enhanced non-slip characteristics.Formulated with a 3M™ acrylic based high-bond pressure sensitive adhesive, SeaDek’s robust, peel-and-stick application makes it easy to install and requires no mounting of hardware. Easy to clean and stain resistant, SeaDek also provides protection for boat surfaces, especially in high traffic areas.

JOB DUTIES:

1. Receives customer requests by telephone or email
2. Analyze requests, provide information requested or ascertains who can best provide the information, and routes the request to the proper person
3. Creates sales orders, request for drawings, jobs, and much more for End Users
4. Assists with creating sales orders and jobs for Dealers/Distributors and OEM customers on an as-needed basis
5. Contacts customers to verify orders and provide shipping details as needed

EXPERIENCE AND BACKGROUND:

1. Customer service skills
2. Pleasant telephone demeanor
3. Computer proficiency is required including MS Office Suite and email
4. Excellent organizational skills and attention to detail
5. Ability to perform basic math
6. Able to work independently
7. Team player who works productively with wide range of people
8. Verbal / written communication skills

Job Type: Full-time

Salary: $11.00/hour

Required experience:

• Customer Service: 1 year

Required license or certification:

• Driver’s License

Required education:

• High school or equivalent

SUBMIT RESUMES TO: jobs@seadek.com